Internal Submissions Only

This version of the ODOT Feedback Form is meant to be submitted by an ODOT Contact Center agent on behalf of the customer for logging purposes.

Contracting, Consulting, Vending, Bidding, Product Info, and DBE/SBE Info

• HIGHWAY CONSTRUCTION CONTRACTORS: ODOT's Contracts site offers many self-service reporting links and other related guidance on our contracting processes, such as Bid and Award info, Estimating support & Prequalification & Certification. 
• PROFESSIONAL SERVICES CONSULTANTS: Check out our comprehensive Consultant Services site for detail on consulting opportunities and support, including access to Letters of Interest, Announcements, Pre-qualification, Future Consultant, Selection, Proposal & Fee Info, becoming a Professional Services Vendor.
• GOODS & SERVICES VENDORS: Visit our Procurement Opportunities website to learn more.
• DISADVANTAGED, MINORITY, AND SMALL BUSINESS ENTERPRISES: Our Business & Economic Opportunity and Outreach offices are here to assist you!
• NEW PRODUCTS: Learn about our New Products Process from the Office of Materials Management.

Still need assistance? Please send us a message below. Choosing your area of expertise or concern will ensure your message is routed to the appropriate ODOT office.

Permits, ePermitting, and User Accounts

ODOT's Permits Gateway offers access to the department's various permit systems and processes, including Outdoor Advertising Device Control (ADC); Right-of-Way and Utility Permits; Special Hauling Permits; and Waterway Permits.

ODOT also maintains various other authenticated web applications and systems. Visit ODOT's Data Tools & Applications Page to directly access those systems and/or applications.

Each system or application should have specific support information and individualized contact details for additional guidance and assistance. Please attempt to visit the support pages and reaching out directly to the suggested contact for each specific system.

Highway Concerns
including Construction Projects, Traffic, Signals, Mowing, Vegetation, Litter, Animal, and/or Snow & Ice Operations

ODOT's primary responsibility is planning, building, and maintaining the "State System", which includes all Interstates (except the Ohio Turnpike), as well as U.S. and State Route highways outside of municipalities. Click here to find out more about maintenance responsibilities.

• LOCAL ROADWAYS AND THE TURNPIKE: If your comment or concern is on the Turnpike or a local or municipal roadway, including U.S. and state routes inside corporation limits, you should first try to contact the specific agency (Turnpike, county, city/village, or township) with jurisdiction for that location.
• POTHOLES, VEHICLE, OR MAILBOX DAMAGE: Please use the Report a Roadway Defect or Damage Incident Form if you want to report a pothole, other potentially hazardous issue or safety concern, and/or have had damage to your vehicle or property (such as a mailbox) on along a state system highway.
• TRAFFIC DATA: ODOT's Transportation Information Mapping System (TIMS) provides free, web-based access to custom mapping and extensive datasets. Additionally, ODOT's Traffic Monitoring section offers many useful self-service tools for data such as traffic counts. And finally, ODOT's OHGO site (and mobile application) offers access to real-time traffic updates, personalized route notifications, and live traffic cameras.
• PROJECT INFORMATION: Visit the Projects gateway for current and upcoming ODOT projects. The OHGO site (and mobile application) is also a great source of traffic and construction information.

Still need to contact us? We welcome your comments, suggestions, and concerns using our general feedback form below.

Human Resources
including Jobs, Personnel Issues, and Employment Verification

The Working at ODOT section of our website covers many details about careers at ODOT, including a list of local ODOT District HR contacts for local opportunities.

If you are seeking formal employment verification information or have other HR questions, use the form below and your message will be routed for direct assistance.

ODOT Rest Areas 

ODOT's Rest Areas page details our agency's areas using a map-based locator, including information on available restroom and parking facilities.

• LAWS AND REGULATIONS: Please consult the Ohio Administrative Code's Rest Area Regulations for details on parking limits, camping restrictions, and other rules. ODOT is NOT an enforcement agency and cannot interpret beyond the official code.
• BROCHURES: Brochure distribution at ODOT's rest areas is managed through TourismOhio, please reach out to them directly for more details.
• TURNPIKE PLAZAS: Please visit the Ohio Turnpike Commission's Turnpike Service Plazas page for details on their locations.

If you need to reach out to ODOT about lost items or other concerns, please first consult Rest Areas page to help identify the area(s) of your concern. Use the form below to provide location details, and your message will be routed for direct assistance.

Maps and Right-of-Way Plans

ODOT's Map Resources page offers many links and suggestions for maps, including digital downloads of the state transportation map. ODOT's Transportation Information Mapping System (TIMS) also offers a dynamic web-based portal with data layers and the ability to create custom GIS-based maps.

• ORDER STATE MAPS: You can order a ODOT state map here: Order an ODOT Ohio Map
• RIGHT-OF-WAY PLANS: If you are seeking right-of-way (ROW) plans and centerline survey monuments from state highways, try visiting ODOT's OhROW (ODOT Right-of-Way) Viewer system. If you are unable to find the Right-of-Way files you are seeking via that system visit the ODOT district Right-of-Way & Utility Permit Contacts for additional R-O-W assistance.

Still need to contact us? We welcome your map comments, suggestions and concerns using our general feedback form below.

Message for ODOT Leadership

Everyone wants and deserves to have their feedback receive the highest level of consideration possible. Please do know that this form does a great job routing your comments to the right people here at ODOT for timely and courteous attention. Before elevating a matter right to the top, please do try reaching out through the other available feedback topics first. It's often way faster and more effective!

ODOT's Director and Executive Leadership team are dynamic and engaged folks, and this forum is a good way to get in touch with them about scheduling requests and other matters warranting their attention. However, messages coming through this channel can require additional review and processing – and often referral back through other local or divisional ODOT staff. Therefore, it can take a bit longer for follow-up and action beyond our typical 1-3 business day response window.

If your concerns are really not covered by the other feedback subject options, and your message truly requires attention by the ODOT Director or other senior staff, please do use the form to provide your questions or comments.

OHGO/Traffic Camera Video Request

The Ohio Department of Transportation provides digital copies of footage from our traffic cameras for free upon request. However, please be aware that our agency keeps traffic camera footage on a rolling 72-hour retention schedule, meaning footage is overwritten after three days unless it is recorded and saved before that. Requests made outside of the 72-hour retention window are not guaranteed to be fulfilled.

Additionally, our agency does not offer footage from locally operated cameras or locations not located on our OHGO system. Click here for traffic camera locations. For more details on the best way to determine locations and make a request, please visit our Traffic Camera Footage Request page.

For other questions or concerns with the OHGO website or OHGO App, please send an email directly to the OHGO Help Account.

All footage requests must use the separate Video Request Form, which will launch upon hitting the Submit Form button below.

Roadway Defects and Damage Claims

If you have experienced damage to your vehicle on a state system roadway as a result of a pothole, debris on the road, other roadway defect, or from an ODOT or ODOT contractor's vehicle, a separate reporting form must be used to record information about the incident. You will be redirected to the appropriate form upon clicking Submit.